FAQ Center

Do you coordinate directly with the resort’s wedding team?

Yes, Paradise coordinates directly with the resort’s wedding team throughout the planning process. 

The resort’s wedding department manages your ceremony date, reception details, menus, setup, and execution of your wedding day. They are your on-site team. 

Paradise works alongside them to simplify the process, helping with availability checks, venue comparisons, and explaining packages so you can make confident decisions. 

The resort wedding team handles: 

  • Ceremony and reception logistics 

  • Menu planning and event setup 

  • On-site coordination and execution 

Paradise supports by: 

  • Checking availability and venue options 

  • Explaining package details and inclusions 

  • Assisting with communication and follow-ups 

  • You can copy Paradise on emails with the resort so we can step in when needed. 

  • Resorts often manage large volumes of guests, so response times may vary. Paradise can escalate or follow up through internal contacts. 

Room reservations are handled separately by the resort’s group sales team.

Paradise manages: 

  • Group rates 

  • Room block contracts 

  • Perks like upgrades, credits, or complimentary stays 

 

Key Takeaway 

Paradise acts as your advocate, bridging communication between you and multiple resort departments to keep planning smooth and stress-free. 

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