FAQ Center
What if a guest gets sick or injured while traveling?
If a guest gets sick or injured while traveling, they will receive immediate support from the resort, with additional assistance available if needed. Most resorts have a doctor available on-site. If a guest feels unwell or has a minor injury, their first step is to:
Visit the resort doctor
Speak with the concierge for guidance
If more advanced care is required:
The guest will be referred to a local hospital
Transportation can be arranged through the resort
In more serious situations, additional support may include:
Coordinating early return travel
Arranging airport transfers
Providing assistance through your travel planning team
Having a coordinated support system between the resort and your planning team ensures guests are looked after throughout.
Key Takeaway:
Guests are supported by both the resort and your planning team, with access to on-site care and local hospitals if needed.
Guest Experience
- How Do Guests RSVP for a Destination Wedding?
- Will Guests Know What to Pack and How to Prepare?
- Can Guests Stay Longer Than the Wedding Dates?
- How Are Food Allergies and Dietary Restrictions Handled?
- What If Guests Have Questions? Do They Contact You or the Couple?
- Can Children Attend a Destination Wedding?
- What Happens if Guests Need to Cancel?
- How Do I Book a Destination Wedding Trip With Children?
- How Are Children's Rates Calculated at Resorts?
- What if a guest gets sick or injured while traveling?
- Who helps guests during a medical emergency at a resort?
- Should guests have travel insurance for a destination wedding?
- Are There Limits on How Many Children Can Stay in a Room?
